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PARTNERSHIP ANNOUNCEMENT

SaaScend Partners with Intercom to Help GTM Teams Scale their Customer Engagement for Stronger Relationships and Faster Growth

2.16.22–SaaScend today announces it has joined the Intercom Service Partner Program to empower customers with a modern customer communications platform across sales, marketing, and customer support.

Intercom's customer communications platform enables businesses to build stronger customer relationships that drive growth and scale. The company offers next-generation solutions for sales, marketing and support teams to deliver in-context, real-time and personalized communications to their customers across channels. Intercom is powered by a connected customer data platform that relies on first-party data and seamlessly integrates with CRMs and many other tools, including Salesforce, Marketo, and Zendesk.

Our mission at SaaScend is to come alongside Go-to-Market (GTM) teams across sales, marketing, and customer success, coaching and servicing their tech stack and processes to scale for revenue growth. What we recommend for building out customer communications is often a part of the conversation as we collaborate to craft the roadmap for GTM advancement. Partnering with Intercom gives our customers a streamlined approach to implementing, onboarding, and scaling their real-time personalized communications across their customer channels.

Complementing the partnership, Intercom integrates with 300+ apps including Slack, Clearbit, HubSpot, Chili Piper, Tray.io, Segment, Outreach, Google Analytics, Zoom Webinars, Typeform, and Facebook. These are popular technologies that SaaScend customers leverage, making for seamless revenue operations data alignment, empowering customers with insight to enrich their current processes and have personalized, contextual conversations with their audience.

“We are very excited for this partnership and thrilled to be building modern communication platform solutions with our clients, helping them to deliver more personalized, conversational experiences to their customers.” - Craig Jordan, Founder & CEO

“SaaScend is the newest service partner to build their Intercom expertise and develop an Intercom strategy that will not only deepen client relationships, but also align them with the industry leader in delivering more personalized, conversational experiences to their customers,” said Stan Massueras, VP of Partnerships at Intercom. “Together, SaaScend and Intercom will help businesses grow faster.”

To learn more about joining the Intercom Service Partner Program, visit the website.

About SaaScend

SaaScend empowers GTM teams across sales, marketing, and customer success, by combining Rev Ops domain expertise with cutting edge GTM technologies so customers can focus on scaling revenue. Helping over 300 companies succeed, SaaScend partners with their clients as an extension of the team to guide, coach, and manage their GTM tech stack, executing on best practices that get results.

Connected to provide a streamlined and preferred experience for their customers, SaaScend partners with the latest, innovative GTM technology companies including Salesforce, HubSpot, Clearbit, Intercom, Chili Piper, and Tray.io.

About Intercom

Intercom’s modern customer communications platform enables businesses to build stronger customer relationships that drive growth and scale. Intercom offers next-generation solutions for sales, marketing and support teams to deliver in-context, real-time and personalized communications to their customers. More than 25,000 organizations, including Amazon, Atlassian and Lyft Business, rely on Intercom to deliver more personalized, conversational customer experiences. 

Founded in 2011 and backed by leading venture capitalists, including Kleiner Perkins, Bessemer Venture Partners and Social Capital, Intercom is on a mission to make internet business personal.

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