Our Customers
Customer Success—The Journey to Revenue Growth
Challenge
A method was needed for qualifying prospects, to act as a gatekeeper for inbound leads. During the sales process, the team needed automated mechanisms in place to help standardize and expedite time consuming tasks.
Solution
SaaScend worked with Miles and the team to configure the lead qualification system, automatically rating prospects in alignment with their ICP. They also implemented lifecycle stage tracking and opportunity automation for the sales process.
Result
The team went from a 9:1 close rate to about a 4:1 close rate. Having the right conversations with the right prospects and an optimized sales process in place, the team was able to double their output and have "better deals and fewer conversations."